Contact + Help
10342 82 Avenue NW
Bee Waeland Pop Up Shop
Saturday: 10am to 5pm
Sunday: 12pm to 5pm
Frequently asked questions
1. CLUB FRED REWARDS - coming soon
Our printing paper options include Satin or Matte Photopaper, Somerset Fine-art Paper and Canvas. Please note that our materials are on rolls, there will be a slight curl to the finished product.
We offer enlargement printing services, sometimes referred to as wide-format printing. Our Price Guide includes standard sizes that we frequently print, but we can also accomodate custom sizes. Our print pricing starts at 12x12 inches.
To ensure high-quality printing, your file should have a minimum resolution of 180dpi when viewed at 100% size. However, when printing on canvas, a resolution of 150dpi is also acceptable.
Our typical turnaround for most projects is one to five business days, but larger projects may take up to two weeks. For stretched canvases, please allow about two weeks. The exact time- frame depends on various factors such as the complexity and size of your project, quoting, test strips, additional finishing like mounting, and our current workload. To obtain an estimate and ensure that we meet your project deadlines, please don't hesitate to get in touch with us. We'll do our utmost to accommodate your needs.
As a wide-format printer, we specialize in producing larger prints in smaller quantities. Therefore, we do not offer printing services for sizes smaller than 12 inches. See our Pricing Guide for our standard sizes for prints.
We don't print with spot colours or on metal. Please note that any white areas in your artwork will appear as paper white, as we do not use white inks in our printing process.
3. ACADEMIC PRINTING
Our academic posters are now available as a product in our online shop, and are ordered in specific sizes. Once you place your order, you will receive an email confirmation.
Academic posters generally take one or two weekdays. As soon as your poster is ready for pickup, we will send you an email notification. Delivery will add a day.
Once your poster is ready for pickup, we will send you an email notification. In the case of delivery, you will receive an email alerting you when the poster is ready and providing an estimated delivery date.
Please note that we are open, but generally do not provide printing services over the weekend. Nevertheless, if you have a poster that is already invoiced, then you are more than welcome to pick it up.
Speedcode is an internal billing system for the U of A. We can take Speedcode like a P.O. (Purchase Order). Once you receive the emailed invoice, you are required to submit it to your department as soon as possible.
Choose between our Academic Satin (235gsm) which offers photo-quality images and vivid colours, and our Academic Matte Bond (180gsm), which has a flat finish that perfect for in-house presentations.
We currently do not offer fabric as a printing option.
At 100% size, your images and chart files should be at least 180dpi. Print-ready PDF files are best.
Academic projects must be print-ready, meaning that your file is at the requested finished size, and all fonts and images are embedded. Providing a high-resolution PDF is ideal.
Upload your file to the Academic Product page in the Academic section of our website. Ideal is to provide your final version as a print-ready PDF.